Precision Through Experience

Livor was established in Taipei to address a specific need in the luxury watch servicing landscape: providing transparent, methodical care for timepieces where precision is measured in fractions of millimeters and seconds per day. The founding principle was straightforward — communicate clearly, document thoroughly, and handle each watch with the care it deserves.

The approach centers on documented protocols rather than anecdotal methods. Each service follows a structured sequence: initial assessment with photographic documentation, detailed scope approval by the owner, systematic execution following established procedures, and final delivery with comprehensive records. This ensures consistency and allows owners to understand exactly what was performed.

Specialization in thin calibers emerged from recognizing that these movements require distinct handling. Ultra-thin watches operate under tighter internal tolerances, with components that are more susceptible to damage from improper technique. Developing expertise in this area meant investing in specialized tools, refining hand skills for delicate work, and documenting the unique considerations these calibers present.

The facility operates on appointment scheduling to ensure each watch receives focused attention without pressure from volume throughput. Owners receive updates at defined milestones, and questions are welcomed throughout the service period. Returned watches include timing data, service details, and for restoration projects, a complete dossier with photographic records and technical specifications.

The commitment extends beyond technical proficiency to maintaining clear communication and setting realistic expectations. Timelines are estimated conservatively. If complications arise during service, the owner is contacted before proceeding. Original replaced parts are returned in labeled packaging. This transparency builds trust and ensures alignment between expectations and outcomes.